This Productive Communication Conflict Management Training will provide a step-by-step approach to manage conflict using a variety of communication and emotion management strategies to effectively deal with difficult situations. You will learn what makes conflict destructive, and how traveling down the ‘Low-Road’ can have long lasting harmful effects on your work or homelife relationships. Knowing the ‘High-Road’ method, can help to manage your emotions prior to and during a conflict situation.

his Professional Driver Improvement Course (PDIC) is specifically designed for drivers in the transportation industry as both a refresher on safe driving attitudes and techniques, and an introduction to new safe driving concepts. This program is Alberta Government approved for 3 demerit reduction upon successful completion of this course with a minimum 80% passing grade.

The Project Accounting and Cost Control course is designed for construction company owners, project managers, project coordinators, estimators, accountants and staff to develop an understanding of accounting processes as it relates to construction projects. Participants will learn how to design and read various construction financial reports and improve the financial systems of their construction company.

The Propane Filling and Handling Safety Awareness Course is designed to provide a theoretical component for individuals who require knowledge in the proper safety protocols for the filling and handling of propane in order to learn fundamentals and to ensure personal and public safety.

This online Propane Handling and Exchange course is designed to familiarize you with the dangers of propane, control methods to mitigate hazards, and the requirements for transporting, handling, exchanging, and storing propane cylinders.

This online Provincial Hours of Service (Alberta) course explains the hours of service limits set out by Alberta Regulation 317/2002 and how they apply to provincially regulated carriers and drivers.

Pulling two "pup" trailers presents special challenges for drivers when compared to pulling a single trailer. In order to understand the differences, it is necessary for drivers to have a working knowledge of the special equipment and terminology that they’ll find when pulling doubles. This course gives drivers an overview of the standard double, explains the general rules for pulling them, and covers topics such as coupling and uncoupling, defensive driving techniques, and parking and backing a double, just to name a few. After completing this course, you will be able to: Define what standard doubles are and the benefits they provide; Describe how to properly load, couple, and uncouple front and rear trailers; Identify how to inspect and test components of doubles to ensure safe operation; Recognize how to drive defensively when pulling doubles on the highway; Summarize additional considerations when turning, parking, and backing.

he RSTS Basic course is 12 modules that offer a robust introduction to the roadbuilding and heavy construction industries and cover key safety awareness topics that are essential for all workers in these industries. Each module has been developed by experts to improve a worker's ability to identify hazards, manage risk and reduce incidents on the work site. Concepts include basic Occupational Health and Safety legislation, site specific and individual hazard awareness, the importance of training and competency for all tasks, safe practices when working with and around mobile equipment and WHMIS.

Paving is the final phase of road construction and is the act of laying asphalt down on the roadway. Paving operations involve several stages with tasks completed by multiple workers or parties with various roles and responsibilities, all of whom rely on each other to work safely. The course discusses the most common hazards present during all phases of paving operations and the controls that are available to keep the learner safe. The learner will understand the steps required to pave a surface from milling to lay down operations with a complete overview of working safely with and around the many types of mobile equipment and vehicles on site, how location affects paving operations, the importance of traffic awareness, and first aid procedures for contact with hot ACP. This course is intended for anyone who works in paving operations or road building - milling crew, paving crew, ground workers, testing personnel, heavy equipment operators and truck drivers. The course content includes real worksite video with key concepts and terms reinforced by text and imagery and quizzes throughout based on on-the-job scenarios. There is a final exam with an 80% pass rate required to complete the course and obtain the certificate.

A snow plow operator's work is essential for safe travel on winter roads and performing this job requires a high level of skill, competence and expertise. This course provides an extensive introduction to the role and responsibilities of a snow plow operator. The content covers all aspects of this critical work from the safe operation of a snow plow and identifying road hazards to inspecting and maintaining equipment and best practices for sanding and ice control. At the completion of this course, the learner will understand the requirements to be a trained and competent snow plow operator, be familiar with the various types of snowplows and specialized plowing techniques that are commonly used, and will be aware of and prepared for any hazards they may encounter on winter roads. This e-learning course is intended as an introduction to safe work practices for snow plow operation. It is meant to be used in conjunction with employer led practical training to ensure competency of the snow plow operator. The course content includes real worksite video with key concepts and terms reinforced by text and imagery, interactive graphics and quizzes throughout based on on-the-job scenarios. There is a final exam with an 80% pass rate required to complete the course and obtain the certificate.

This 9-part video course, Productivity Explosion, offers simple techniques to help you get rid of overwhelm and boost your daily productivity. Learn how to plan effectively, track your progress, and develop habits to make you more productive. Plus, discover the best time management and productivity tools. The course consists of 9 video modules and a 50-page eBook resource.

This course is the condensed version of the Professional Driver Improvement Course (PDIC) and is developed specifically for professional truck drivers.

Participants will develop skills and knowledge of how to manage a construction project. Participants will gain an understanding of the project processes and constraints encountered by project managers (using the current PMBoK approach) and how to successfully manage a complex project. The course is eligible for 2 CCA Gold Seal education credits upon successful completion and 8 BC Housing CPD credits.

Propane is used Canada-wide in a variety of commercial, industrial, and construction projects. This course will teach the basics of safe handling of both liquid- and vapour-withdrawal cylinders with a step-by-step guide to using, storing, and exchanging both, as well as how to inspect cylinders and deal with emergency situations. The program gives a full breakdown of the components of cylinders and the science behind propane to ensure a thorough understanding of the way the chemical works. Finally, sections on the legal requirements for competency, emergency response, and first aid round out the program, and upon completion the student will receive a certificate of completion consistent with the Canadian Standards Authority's Regulation B149.2-10 for propane storage and handling.

Providing Constructive Feedback will provide you with an approach that does. Our video-based training series covers basically everything – how to offer feedback in a way that people will actually listen to, what kinds of things to focus on, and how to incorporate everyone into the process of finding solutions for whatever problems you’re trying to correct.

This course outlines the regulations a driver must follow when operating under the Alberta provincial hours of service rules. These regulations are in place to help combat fatigue; they not only protect those involved in commercial transportation, but the public travelling on the road as well.

Conflict between workers and motorists, work vehicles or mobile equipment driving through work zones pose some of the highest risks to workers in the roadbuilding and heavy construction industries. This course teaches how to work safely around traffic from the perspective of traffic control personnel, ground workers and heavy equipment operators. The requirement to create, follow and understand the traffic control plan, safe work zone set-up and take down procedures, the critical aspects of traffic awareness and how to plan a proper escape route are discussed. The learner is provided with safe work practices for the following specialized work situations: working in low visibility, loading and unloading equipment, and operating equipment next to traffic. At the completion of this course, the learner will be able to identify the hazards and manage the risks of working around traffic. This course is intended for anyone who works in proximity to traffic - traffic control persons, work crews, landscapers, surveyors, testing personnel, heavy equipment operators and truck drivers. The course content includes real worksite video with key concepts and terms reinforced by text and imagery, interactive graphics and quizzes throughout based on on-the-job scenarios. There is a final exam with an 80% pass rate required to complete the course and obtain the certificate.

Highway maintenance is a specialized branch of road construction that makes highways safe for travel in all seasons. In this course, you’ll learn about the safe work practices for the nine distinct services of highway maintenance, and the hazards and controls to be aware of when completing this important work.

One of the most versatile pieces of equipment on any work site is the skid steer loader. A skid steer loader is much smaller and more agile than other machines used in road and heavy construction, so understanding its unique safety concerns is critical for operators. This course will cover safe techniques for operating a skid steer, the role and responsibilities of a competent operator, and will identify the hazards of working with and around skid steer loaders and best practices to minimize risk on the work site. This e-learning course is intended as an introduction to safe work practices for skid steer loader operation for anyone who works in the road building or heavy construction industries. It is meant to be used in conjunction with employer led practical training on the proper operation of a skid steer loader. The course content includes real worksite video with key concepts and terms reinforced by text and imagery, interactive graphics and quizzes throughout based on on-the-job scenarios. There is a final exam with an 80% pass rate required to complete the course and obtain the certificate.

In our highly mechanized world, cranes are the workhorses that have increased economic growth and productivity in construction, mining, logging, maritime, production, and service facilities. Mobile cranes are versatile machines that can be used for many job applications, from loading and unloading materials to placing those materials or personnel at heights that are hundreds of feet high. Mobile cranes come in all sizes. From large all-terrain cranes used to lift loads in excess of 75 tons to small capacity utility truck cranes used for lifting much smaller loads, training is needed to ensure safe operation and productivity. This online Rough Terrain Cranes course covers important aspects of rough terrain cranes, including their components, hazards, rigging, and operations. An Canada-Compliant Training Class Online for RT Cranes (Rough Terrain Cranes). This course satisfies Canada's requirements for the classroom portion of operator safety training.