Productive Communication Conflict Management

This Productive Communication Conflict Management Training will provide a step-by-step approach to manage conflict using a variety of communication and emotion management strategies to effectively deal with difficult situations. You will learn what makes conflict destructive, and how traveling down the ‘Low-Road’ can have long lasting harmful effects on your work or homelife relationships. Knowing the ‘High-Road’ method, can help to manage your emotions prior to and during a conflict situation.