Negotiation & Conflict Management Skills

As constructors work with clients, subcontractors, and consultants on projects, conflicts arise and relationships may get strained. The negotiation and conflict management online course will improve your skills in communication and negotiation on construction projects. Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively. Eligible for 2 CCA Gold Seal credits upon successful completion.